Shipping and customer service during the holidays:

1.We will stop shipping from February 5, 2024 as our entire company will be on annual leave for 13 days when all shipping companies will be closed, therefore all orders during this time will be suspended until the end of the holiday. Please do not worry about your order, we will begin shipping on 2/18/2024. Please note this before placing your order.

2. In the meantime, the Customer Service Department will be closed from February 9, 2024 through February 17, 2024, but we will be responding to emails and messages from time to time, from 8:00 a.m. to 9:00 a.m. and 7:00 p.m. to 9:00 p.m. Eastern Standard Time each day. Please don't worry if we don't get back to you in a timely manner, just let us know your question and we'll get back to you as soon as possible, thank you for your patience. Thank you for your patience. We will get back to you on 2/18/2024.

3. If you need a refund, return or exchange, please feel free to email us at >> service@moruning.com << We will get back to you as soon as possible.